Top 7 Customer Relationship Management Software in the World

Customer relationship management software helps business owners to easily track all communications and nurture relationships with their leads and clients.

The demand for customer relationship management software is driven by the development of communication technology in the IT industry, automated customer conversations, and robotic processes. In addition to this, according to the research report of Astute Analytica, the Global Customer Relationship Management Software Market is growing at a compound annual growth rate (CAGR) of 15% during the forecast period of 2021-2027.

The 7 customer relationship management software: -

HubSpot CRM

According to many experts, HubSpot CRM is considered to be the most powerful, easy-to-use, and complete platform out there.

These are the features that allow business owners to build and maintain customer relationships across different platforms.

It also provides owners with a single dashboard that helps their team keep track of all relevant activities.

This is so flexible that it can be used by freelance professionals, SMBs, and even large enterprises. 

Freshsales

Freshsales of Freshdesk is a part of the comprehensive Freshdesk business solutions suite. It allows users to manage contacts and relationships under a single platform. This software helps users to create, qualify, and, finally, convert leads. Also, Freshsales has an intuitive and easy-to-use dashboard where users can execute complex functions easily. It also provides users an important insights and hints on how to leverage the data they have in their system. 

Pipedrive

This software is purpose-built for small and medium businesses. Which is also used by freelance professionals widely. Users like its intuitive dashboard with features that let them manage their sales pipeline easily.

It also lets them distinguish which leads have more potential. They can also easily personalize messages while developing their leads across different channels. This software also allows workflow customization. 

Zendesk Sell

This software offers a modern Customer relationship management system that is easy to set up and use, no matter what is the size of the user's business. It is packed with a ton of customer relationship management tools that help maximize the revenue of the user's team by boosting productivity, processes, and pipeline visibility.

Apptivo

This customer relationship management software allows users to centralize all their customer care needs from any device while using any browser.

It also boasts a targeted list of features yet still has over 65 integrated applications and a sturdy sales pipeline management system. This means there is never a wasted moment when tracking prospective customers.

Zoho

Zoho is a great customer relationship management software option for businesses of all sizes.

This software comes with the features that users would expect from a top customer relationship management software brand. It even boasts an AI companion named Zia. 

vCita

This CRM platform is a comprehensive business management platform. It authorizes users to have their client management, calendar management, and even their billing under one roof. It also encourages the clients to set up appointments or book services.

This software is considered to be a perfect solution for freelancers and SMBs. And this is because it makes CRM pretty easy to do without much technical know-how.